Thomas Kingsley's Professional Expertise

How to Solve Complex Business Problems

Throughout his career, Thomas has built a diverse skill set by working across industries such as Defense/Intelligence, Aerospace, Semiconductor Manufacturing, Marketing, Medical, Hospitality, Retail, and Nonprofit. His broad experience enables him to drive successful business operations, navigate complex challenges, and implement strategic solutions effectively.

Management

Developed budgets and operational strategies that align with organizational goals and strategic vision.
Controlled risk by identifying issues and impact and determining opportunities to mitigate risk.
Established evaluation frameworks to gauge program effectiveness, pinpoint strengths, and identify enhancement opportunities.
Ensured adherence to Federal and State regulatory standards.
Optimized supply chain processes to boost operational productivity, enhance quality, and streamline efficiency.

Financial Planning & Analysis (FP&A), Cost Benefit and Budget Analysis

Conducted comprehensive analyses of long-term financial strategies, offering strategic guidance on management decisions and implementing effective reporting controls.
Enhanced budgeting and planning processes by introducing rolling forecasts, improving financial accuracy and adaptability.
Led accurate cost estimation, budget development, and stringent cost control initiatives to ensure alignment with organizational financial goals.

Program Management

Proficient in Entity Relationship Diagram (ERD) creation, Data Mapping, and Data Dictionary Data Modeling.
Successfully managed Request for Proposals (RFP) and Requests for Quotation (RFQ) processes.
Strategically planned and executed Statements of Work (SOW) and Project Scope.
Developed detailed Work Breakdown Structures (WBS) to visualize project tasks, allocate resources, and estimate costs.
Conducted accurate Basis of Estimates (BOE) calculations to ensure comprehensive scope coverage and alignment with cost estimates.

Customer Relationship Management (CRM)

Directed and analyzed customer interactions and data across the entire customer lifecycle.
Served as a pivotal liaison between sales, marketing, finance, legal, program management, and IT departments.
Strengthened and cultivated existing client relationships, contributing to customer retention and driving sales growth.
Established and upheld client/vendor relationships by acting as the primary point of contact.

Information Technology

Expertise in network administration, including the implementation of robust security measures, and skilled in the construction, maintenance, and protection of workstations, servers, and peripherals.
In-depth knowledge of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions, enabling efficient cloud-based deployments and management.
Proficient in software development and programming, with experience building applications, websites, and database systems that meet diverse business needs.
Experienced in Artificial Intelligence (AI), with specialized expertise in Computational Linguistics and Natural Language Processing (NLP), with a strong background in developing and optimizing natural language models, algorithms, and tools for linguistic analysis. Skilled in applying machine learning techniques to solve problems in syntax, semantics, and text analysis for diverse applications.
Experienced in the integration and deployment of enterprise software, along with the development of comprehensive training programs to ensure successful adoption.

Marketing

Oversaw marketing budgets totaling $2.67 billion (digital and traditional) throughout marketing career.
Directed campaign budgets exceeding $100 million.
Strategized and executed multi-channel advertising campaigns on national and international scales.
Skilled in conducting primary market research and performing statistical analysis.
Proficient in forecasting Return on Investment (ROI) for new business development initiatives.
Created compelling written and graphical content for distribution across various channels.

Security Clearance

TS/SCI with Full-Scope Polygraph.

Career Experience

National Security Agency (NSA), Business Financial Manager
Department of Military Affairs (DMA), Government Operations Consultant
The Orthopedic Clinic, Operations Manager
HTC Global Services (formerly CIBER), Program Manager
Ginn Resorts, Corporate Director of Marketing
ROAR! Internet Marketing, Digital Marketing Manager
Dell Computers, Level Two Technical Support
EG&G Technical Services (now part of URS Corporation), R&D Microelectronic Lab Technician

Professional Accolades

Employee of the Year 2012, Orthopedic Clinic of Daytona Beach
Adrian Award by Hospitality Sales & Marketing International (HSMI) 2006, Tesoro Club Website Design
Adrian Award by Hospitality Sales & Marketing International (HSMI) 2004, Hammock Beach Resort Marketing
Employee of the Month, June 2004, Ginn Company: Hammock Beach Resort
Awarded Certificate of Appreciation for Sacrifice and Outstanding Work During the 2004 Hurricanes (Charlie, Ivan, Frances, and Jeanne), Ginn Resorts